PRIVACY POLICY

Last Updated: December 2025
Rose & Ivy Event Planning and Design (“Rose & Ivy Events”)
Website: roseivyevents.com

1. Introduction

Rose & Ivy Event Planning and Design (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, purchase services, or otherwise interact with our business.

By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Event details (date, location, guest count, style preferences, etc.)

  • Billing and payment information (processed securely through third-party providers)

  • Any information submitted through forms, surveys, or questionnaires

B. Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Pages you visit and actions you take

  • Cookies and tracking technologies (if enabled)

C. Information from Third Parties

We may receive information through:

  • CRM systems such as Harpsen or HoneyBook

  • Email marketing platforms

  • Analytics providers

  • Social media platforms if you interact with our content

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support

  • Deliver planning, design, rental, or consulting services

  • Send administrative communications (proposals, invoices, contracts, updates)

  • Process payments securely

  • Improve website performance and user experience

  • Send marketing emails, only if you have opted in

  • Comply with legal obligations and protect our business

We do not sell your personal information.

4. Sharing Your Information

We may share information only with trusted third parties who assist with our operations, including:

  • CRM tools (Harpsen, HoneyBook, Monday.com)

  • Payment processors

  • Email marketing platforms

  • Website hosting and analytics providers

These third parties are only permitted to use your information to perform services on our behalf.

We may also disclose information if required by law, subpoena, or to protect our legal rights.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing.
You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

If we receive visitors from the EU or UK, cookie consent notices may apply.

6. Marketing Communications

We send marketing emails only when you have opted in or provided consent.
You may unsubscribe at any time by clicking the link in any email or contacting us directly.

Submitting an inquiry does not automatically add you to our marketing list unless you expressly agree.

7. Data Retention

We retain personal information only as long as necessary to:

  • Deliver contracted services

  • Maintain accurate business records

  • Comply with legal and tax obligations

You may request deletion of your data at any time (see Section 9).

8. Security

We use reasonable technical and administrative measures to protect your information.
However, no online transmission or storage system can be guaranteed 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Correct or update information

  • Request deletion

  • Opt out of marketing

  • Withdraw consent

To make a request, contact us at hello@roseivyevents.com.

10. Children’s Privacy

We do not knowingly collect information from children under 13. If we learn that such information was collected, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of these external sites.

12. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will include a revised “Last Updated” date.

13. Contact Information

If you have questions about this Privacy Policy or how your data is handled, contact:

Rose & Ivy Event Planning and Design
Email: hello@roseivyevents.com
Virginia Beach, Virginia

TERMS & CONDITIONS

Last Updated: December 2025
Rose & Ivy Event Planning and Design (“Rose & Ivy Events”)

These Terms & Conditions (“Terms”) govern your use of roseivyevents.com and all services offered by Rose & Ivy Event Planning and Design. By accessing our website or engaging our services, you agree to these Terms.

1. Use of Website

You agree to use our website only for lawful purposes. You may not:

  • Attempt to gain unauthorized access to our website or servers

  • Copy, scrape, or reproduce website content without permission

  • Use the website to send fraudulent or harmful submissions

2. Intellectual Property

All content on this website — including text, images, graphics, design layouts, branding, guides, and templates — is the property of Rose & Ivy Events and is protected by copyright laws.

You may not copy, distribute, or use any content without written permission.

3. Service Descriptions

We provide wedding planning, event design, social event management, silk floral rentals, consulting, and related services.
All service descriptions, pricing, and availability are subject to change.

Formal agreements for services are governed by individual client contracts, which supersede these Terms.

4. Client Communication & Submissions

By submitting a form, you agree that the information you provide is accurate.
Submitting an inquiry does not create a client relationship. A relationship is established only after a signed contract and deposit.

5. Payments & Refunds

Invoices, payments, and refunds are handled through our CRM or payment processors.
All payment terms, cancellation policies, and refund rules are dictated by your signed service contract.

6. Limitation of Liability

To the fullest extent permitted by law, Rose & Ivy Events is not liable for:

  • Damages arising from website use

  • Errors in third-party tools or platforms

  • Interruptions or technical issues

  • Losses resulting from reliance on website information

Our liability for any services you purchase is governed by your signed contract.

7. Third-Party Links & Services

Our website may include links to third-party websites, tools, or vendors.
We are not responsible for their content, actions, or privacy practices.

8. Prohibited Conduct

You may not:

  • Use the website to spam, distribute malware, or submit fraudulent information

  • Misrepresent yourself as a representative of our business

  • Copy, duplicate, or resell any portion of the website or digital content

9. Termination

We reserve the right to terminate or restrict access to the website at any time, for any reason, without notice.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia.
Any disputes shall be handled in Virginia courts or mutually agreed arbitration.

11. Updates to These Terms

We may revise these Terms periodically. Continued use of the site constitutes acceptance of updated Terms.

12. Contact

For questions regarding these Terms, contact:

Rose & Ivy Event Planning and Design
Email: hello@roseivyevents.com
Virginia Beach, Virginia